Returns & Exchanges
At RRS, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return window for products in their original, unopened condition. If your order doesn't meet your expectations, our streamlined process ensures your return or exchange is handled with the utmost care.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the unused products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your replacement item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing